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Customer Service


 

Shipping & Delivery:

We strive to get your your order to you as quickly as possible. Standard shipping for your entire order is free when shipping to the 48 contiguous United States. We do not offer express shipping at this time. Most orders are shipped the next business day after they are placed. Orders arrive within 5-7 business days.

 


 

Return Policy:

You may return any item for Refund/Credit or Replacement for any reason if it is in "resalable" condition within 14 days. (This policy does not apply to video tapes, books, or custom made items.) This warranty does not cover normal wear and tear. Using products in a manner other than that for which they were manufactured nullifies this warranty. You are responsible for the shipping charges associated with any return shipment. Once we receive and check-in your return you will receive a refund minus a 20% restocking fee. Please contact us before returning so we can authorized your return and provide you with return instructions.

 


 

Replacements:

If your item is damaged in transit please contact us immediately and let us know. We will then file a damage claim and send a replacement once the claim has been completed.

 


 

This policies posted on this page may be changed from time to time in our sole discretion and without any prior notice. Your continued use of the Web Site subsequent to changes to the listed policies will mean that you accept the changes. Revised policies will be posted here.